Speaker Name(s): Thomas Kunka, Jon Weber
Description: Meeting increasing expectations with a bare minimum of resources is a reality that most IT professionals face on a daily basis. If you are in the business of supporting workstations, finding the right support model for your environment can help you provide better service with fewer resources. This session will explore the tools and strategies that CITES Classroom Technologies has used to deploy and manage computers in campus classrooms and how these same principles can be applied to other campus environments such as offices, labs and public kiosks. We will look at six years and two lifecycles worth of ideas that worked, ones that didn’t, and where we might be headed in the future.